Register
Now for the
Virginia
APCO/NENA Winter Session
January 15, 2009
8:30 a.m. – 4:30 p.m.
Henrico Police Department
Training Facility
WINTER SESSION AGENDA
8:30 Continental Breakfast (provided)
9:00 Opening
9:05 Presentation
of Colors, Henrico Police Department Honor Guard
National Anthem, Communications Officer Kiristin
Gainous (
Welcome by Henrico Police Department
9:10 Welcome
remarks
9:15 Committee Reports
- Membership
(Buster Brown,
- Legislative (Terry
Hall,
- Historical (Butch
Johnstone, DCJS)
- Bylaws & Constitution (
Executive
Council Report (Terry Hall)
9:30 APCO
Int’l Strategic Governance Initiative (
APCO Int’l – Awards (
10:15
Break
10:30 Wireless Board (Dorothy Spears-Dean,
VITA)
- Update on
NG911 initiative/technology initiative in southwest VA
- Update on
statewide network
11:15
Technology update (Sam Keyes,
VITA)
12:00
Lunch (provided)
12:45 APCO
International – 2nd Vice-Presidential Nomination, Terry Hall
1:00
Interoperability in
Commonwealth
- Upcoming
changes and/or initiatives from the SIEC (Constance McGeorge)
- RPAC-Is (Bill
Bullock, SIEC Chairman)
2:00
Break
2:15
2:45 DCJS
training update for Dispatchers in the Commonwealth (
3:15
Committee Reports (cont’d)
- Training
(Nicki Tidey,
- 700 MHz (Rob
Delauney, City of
- 800 MHz (Dave
Warner, VITA)
3:30 FCC
Update (Charles Bryson, RCC)
4:30
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$10.00 Registration (Lunch
Provided)
Please complete registration form and remit prior to
close of business
Monday, January 12, 2009, so that a head-count can be
made for lunch.
Registration fee can be paid on site.
Directions and Map – Henrico Training Facility
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˜
Upcoming
Conferences
Virginia
APCO/NENA Spring Conference
May 6-8, 2009
Sheraton Oceanfront
˜
Virginia
APCO/NENA/Interoperability
Conference
and Exposition
October 27-30, 2009
Hotel Roanoke
Virginia APCO/NENA
Conference PSAP Scholarship Program Guidelines
(For Spring and Fall
APCO/NENA Conferences)
·
One Scholarship per primary Wireless PSAP. To be considered a primary Wireless PSAP, the
agency must directly answer Wireless E911 calls. Before
selecting this option, obtain prior approval of PSAP director or agency
head.
·
Scholarship participant shall complete and submit a conference
registration form (below). Be sure to
check the box as the Wireless Board Scholarship participant for your PSAP.
·
Scholarship covers cost of hotel room (plus tax) for all three
nights (Tuesday, Wednesday, & Thursday) and the conference
registration. (Subject to change for each conference.)
·
Hotel room must be in the scholarship recipient’s name.
·
Participant is required to make their own reservation at the host
hotel and request the Virginia APCO or NENA conference rate. ** If the participant cancels his/her
conference attendance, he/she is responsible for cancelling the room
reservation. Virginia APCO or NENA will not be responsible for a room
cancellation charge; the participant shall be billed for these charges by the
hotel.
·
Incidentals, such as movies, room service, etc will not be covered
by the scholarship and the participant is responsible for those charges.
·
All meals during the conference are covered by the registration and
are provided at the host hotel with the exception of Wednesday night
dinner. The individual/agency is
responsible for this meal. (Subject to change for each conference.)
·
Travel to/from the conference is the responsibility of the
participant or his/her agency.
·
If the rare circumstance arises where the host hotel is full,
contact Paulette Holloway for further information and guidelines
for selecting another hotel under the Scholarship Program. (Subject
to change for each conference.)
APCO/NENA Fall Conference
2008 Presentations
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As”.
Limited Time
Access - Review and/or Download By
November 24
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OPENING SESSION: INTEROPERABILITY
- DHS OFFICE OF EMERGENCY COMMUNICATIONS Keynote Speaker: Chris Essid APCO
STANDARD SETTING ACTIVITY,
CAROL ADAMS |
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Quality Monitoring in the PSAP Presenter: Bill Behar, Commercial Electronics What
are the benefits of a Quality Monitor Program in a PSAP? Can turnover be
reduced by using a Quality Monitoring tool?
Can a good quality monitoring program aid in training? How do you implement a QM program? Without tracking the information that is
gathered the Quality Monitoring is useless. How do I make time to listen to |
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Priority Telecommunications Services of the National
Communications System nOTE: Opens with PowerPoint Viewer (Right Click
for option) Presenter: John W. Graves, Consultant to the
National Communications System,
Department of Homeland Security This presentation describes the Government Emergency Telecommunications Service (GETS), the Wireless Priority Service (WPS), and the Telecommunication Service Priority (TSP) program. These Federal government programs support Federal, state, and local public safety activities and officials with public telephone network based priority telephone calls and priority for restoration by telephone companies during and following disasters. These programs are key elements of any well-planned emergency communications activity. The presentation describes the services, how they work, how they are funded, and how individuals and organization apply for participation in these government programs. A question and answer period is part of the presentation. |
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Hosted Solutions for PSAPs; A Building Block for NG 9-1-1 Presenter: Paul McLaren, Positron Public Safety
Systems Next Generation 911 (NG9-1-1) is as much an approach as a technology. Part of that approach it a recent trend toward multiple Public Safety Answering Points (PSAP) being served by centralized 9-1-1 Customer Premise Equipment (CPE), Radio Consoles, CAD servers, RMS servers and configurations. The hosted solution environment is facilitated by the VoIP transport of voice within these networks and is enabling distributed work flow. The nature of the networks being established allow for a wide variety of routing scenarios among the linked centers, while new opportunities present themselves in designing systems optimized for distributed call handling, overflow, retreat or disaster recovery with both voice and data in mind. Case studies will be presented describing the challenges, and successes of several existing regional systems that allow multiple PSAPs to become backups for each other, to distributed call handling and share more information that ever before. The network layout and operational decisions will be discussed. |
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Virginia TERT – We are now open for business Presenter: Julie McKercher, Director, Release of applications, job descriptions training
recommendations. |
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How to create a Dispatcher Training Manual Presenter: Kenneth Fowler, City of Fairfax
Police Department This presentation will cover the reasons to create a dispatcher training manual, how to put one together, conducting a dispatcher task analysis. |
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EMERGENCY COMMUNICATIONS RESPONSE TO SUFFOLK TORNADO Presenter Bill Ginnow |
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HOMELAND SECURITY Presenter Terry Hall PowerPoint Not Available |
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NG911
Hosted Services Pilot Updates from Northrop Grumman and VITA Presenter: George Iritz, Northrop Grumman and
Steve Marzolf and/or Dorothy Spears-Dean, VITA This presentation will update the audience on the
three NG911 hosted service projects that Northrop Grumman and VITA are
implementing in Southside, Southwest Virginia, and |
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Enhanced
Communications with Utilities Presenter: Rick Pevarski, Virginia Utility
Protections Service, Inc “Miss Utility of VUPS, Inc is a not for profit organization
providing the Miss Utility of Virginia services within the |
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Developing
and Maintaining an In-house Training Program Presenter: Melissa
Williams, City of Examples and discussion on creating and maintaining an effective and comprehensive training program to fir your departments needs. |
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The
Half-Way to the Wall Syndrome…NG-9-1-1 Progression Presenter: Terry L. Eby, ENP, NG911 Inc. A NG-9-1-1 discussion, with Q&A, on why the Public Safety Sector is currently afraid of NG-9-1-1 and why we only want to go “Half way to the Wall” to achieve this solution. The discussion has a visual path from ANALOG telephony transmissions and equipment usage to Next Generation TRUE-STATE OF THE ART—FULLY I-3 compatible IP systems. This presentation will use the “U.S. DOT ‘COMMUNITY MODEL’” as the core ingredient in progressing to a real NG9-1-1 SOLUTION that is a fully SIP/IP based (SMS messaging, Texting, Video, Biometrics, Telemetrics and On-Star to the PSAP). Included in this presentation will be a small discussion on “GEO SPATIAL ROUTING” with the change from an administrative MSAG to a GEO MSAG, which will be one of the foundation requirements of NG9-1-1. |
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Presenter: Robert Nibarger, City of The presentation will illustrate the existing data
collection efforts at |
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BASIC CRISIS NEGOTIATIONS FOR EOC’S Presenter: Renee Meador, This
course provides a clear Needs Assessment for Dispatcher training in
Hostage/Crisis Negotiations as well as a framework for that training. With
the advent of current technology, there are liability issues that arise if
Dispatchers are not trained in this specific skill. In this short block we
will give you some basic information on skill development including true
teamwork, mindsets, techniques, and transitions, with the objective being to
entice you into formal crisis negotiation certification on the same level as
your law enforcement counterparts. |
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From Threat Detection to Prosecution: Five Steps to a Safer City Presenter: Chris Gallahan, Nice Systems As
"homeland security" becomes part of the public safety dialect,
growing numbers of cities and communities are investing in video surveillance
networks to detect and deter threats, and investigate crime. With these
trends, public safety agencies are finding themselves on the front line when
it comes to ensuring safer cities and communities. This presentation shares
five steps to a safer city. Attendees will learn how to leverage proven
processes and cutting edge technologies (like smart video, recording, lawful
intercept and multimedia incident information management) at every stage in
the security cycle to sharpen their situational awareness; improve their
ability to detect, evaluate and respond to threats; streamline
investigations; and close the gap on crime. Case studies of public safety
operations successfully deploying these technologies to achieve results will
be highlighted. |
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Presenter: Ben Pearce, Daniels Electronics Ltd. An updated overview of the P25 standard including P25 Updates on FSI, ISSI, Phase 2, Trunking and Compliance Testing. |
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The Rising Tide of Multimedia: What your department needs
to do to plan ahead Presenter: Chris Gallahan, Nice Systems Investigations and incident reconstructions often hinge on multimedia – voice recordings, surveillance video, GPS data and even cell phone photos. The problem is -- today, most of this information is stored in different formats and systems that weren’t designed for interoperability. With Next Gen 9-1-1, a rising tide of multimedia will make its way into the digital information stream. Learn what your department needs to do today to plan ahead. |
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Overlay
Regional Interoperability Network (ORION) TableTop Exercise Presenter: Charles V. Hnot, Federal Engineering,
Inc. Interoperable
communications is one of the leading topics in public safety today. However, how and when available
technologies should be employed is an often overlooked critical element. Public safety organizations need to gain an
increased awareness of their system’s capabilities, evaluate their ability to
establish interoperable communications, and identify communication gaps to
develop recommendations to alleviate them.
‘TableTop’ exercise programs are an excellent way to demonstrate
coordination, collaboration and communication capabilities within a
designated region or area. Federal
Engineering, Inc, in collaboration with several diverse public safety
agencies from the Hampton Roads, |
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Disaster
Planning – WHAT A DISASTER!! Presenter: Michael
Crockett, John Powers, Melissa Williams, City of A look into what it really takes to get you and your employees through a true disaster that will be affecting not only your citizens and field units but also your employees and their families. From keeping the incident manageable to preparing yourself and your loved ones for a major disaster. |
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Overview of the APCO/IJIS Public Safety Data Interoperability
(PSDI) Project and How
the Highly Successful Alarm Exchange Pilot in Virginia Has Become a Case
Model for the Project Presenters: William Hobgood, City of Stephen
Wisely, APCO International Staff The |
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Security Best
Practices in the PSAP Presenter: Curt J. Andrich, Kimball Consulting PSAP security is really more than the physical barriers that can be built into a facility. Security not only includes physical security, but also such topics as information, network, and personnel security. In this presentation, attendees will learn the basics of designing a PSAP Security Assessment that can be used to determine what gaps, if any, may be present in their facilities and operations. Best practices and lessons learned from other organizations will be presented to show what can be done to make your PSAP as secure as possible on all fronts. |
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Migration to
P25 does not require a “fork-lift upgrade
Presenter: |
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HOSPITAL COORDINATION IN A MULTIPLE CASUALTY EVENT Presenter:
Carol Gilbert, M.D. TRAUMA IN THE ER FOLLOWING THE VIRGINIA TECH SHOOTINGS Presenter:
David Linkous |
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Presenter: Deborah
Morgan, Virginia Tech Police Department The
Virginia Tech Police Department has experienced two crisis situations within
the past two years. The presentation will provide insight into the
response to those situations from the communications centers perspective.
An overview will be provided for each incident, the impact on the
communications center and communication officers will be examined and
challenges will be discussed. The presentation will be followed by an
open forum to address questions from conference participants.
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KEEPING OUR
MEMBERS EDUCATED AND INFORMED!
Fall and Winter Conference Questions: Executive Board is serving as the conference
committee. Contact
