2008 Virginia APCO/NENA Fall Conference & Exposition

Registration Now Open

The Virginia Chapter of APCO is proud to host the 2008 Fall Conference & Exposition, in Roanoke on October 29-31, 2008.  For additional information, visit Chapter Conferences. 

 

 

NICE Announces the 2008 PSAPs’ Finest Award Winners

 

NICE has announced the winners of the 2008 PSAPs’ Finest Awards, an annual NICE Awards program that recognizes individuals for their outstanding contributions to the field of Public Safety Communications. Awards are presented each year in four categories: Telecommunicator, Line Supervisor, Technician, and Communications Center Director of the Year. Among this year's PSAPs’ Finest Award recipients is Heather Davis of Virginia Beach

          TELECOMMUNICATOR OF THE YEAR (two-way tie)
          Shalise Hunter
          Communications Specialist III
          Kansas City, Missouri Police Department

          Heather Davis
          Telecommunicator III
          ECCS / Virginia Beach 9-1-1



Introduced in 2006 in conjunction with National Public Safety Telecommunicators Week, NICE Systems’ PSAPs’ Finest Awards Program is now in its third year. Individuals are nominated by their public safety peers and then the most compelling nominees are selected. PSAPs’ Finest winners are chosen based upon a combination of criteria, including their specific contributions to public safety communications, their commendable handling of incidents, extraordinary dedication to their profession, length of public safety service, demonstrated leadership, depth of knowledge, innovative problem solving and creative thinking.

 

“I cannot think of any individuals more deserving of recognition than this year’s PSAPs’ Finest Award recipients,” said Chris Wooten, President of NICE Systems’ Security Division for the Americas. “They have truly gone above and beyond in service to their communities and to public safety.”

 

The Virginia Chapter of APCO joins in congratulating Heather on her outstanding dedication and commitment to 9-1-1.

 

 

APCO Announces 2008 Telecommunicator PSAP Award Winner

 

Stafford County Sheriff’s Office Communications Officer Karen Roy Named Telecommunicator of the Year by APCO International

 

June 3, 2008, Stafford, Va. – The Association of Public-Safety Communications Officials (APCO) International today announced the 2008 Telecommunicator of the Year Public Safety Award Program (PSAP) award to be presented to Karen Roy, communications officer at the Stafford County (Va.) Sheriff’s Office, at the Opening General Session of the APCO International 74th Annual Conference and Exposition in Kansas City, Mo. on August 4.

 

The Stafford County Sheriff’s Office serves the approximate 121,000 citizens of the county with emergency call taking and dispatching not only for the Sheriff’s Office, but also for the Stafford County Fire-EMS Department with a total call volume of over 410,000 calls per year.

 

Roy has been with Stafford County since 2004 and is responsible for receiving, classifying, and processing emergency calls for service from over 50 telephone lines.  She also simultaneously dispatches calls for service for the Stafford County Sheriff’s Office via a radio communications system, documents all call and radio unit information, and assists with division cross training for other radio operators.

 

“She reacts to the needs of the public safety user agency members decisively, confidently, and in an expeditious manner as to even astound some of the users themselves with the level of skill and expertise she possesses,” Stafford County Sheriff’s Office Emergency Communications Division Assistant Operations Manager Karen L. Hileman said of Roy.  “She strives to empower and refine her peers not by reverberating written policy and procedure but by just striving daily to be the best that she can be and never settling for mediocrity or falling complacent in her responsibilities.”

 

Roy was recently honored when her colleagues bestowed upon her the responsibility of paying homage to Deputy Jason Mooney, who was killed in a motor vehicle accident while on duty and communicating via radio with Roy at the time of his accident, by conducting the Last Call over the radio at his graveside and marking him off duty his final time. 

 

“APCO International congratulates Karen Roy on being named Telecommunicator of the Year,” APCO International President Willis Carter said.  “The work she has done in Stafford County is a great example of activities deserving of this great honor and the entire department should be proud of his award.”

 

The APCO International 74th Annual Conference and Exposition will be held August 3-7 at the Kansas City Convention Center in Kansas City, Mo.  For more information on the APCO International 74th Annual Conference and Exposition, visit www.apco2008.org. 

 

 

 

Dear Virginia APCO Members and 911 Professionals:

On behalf of our Board, I wish to express our heart-felt appreciation for the level of commitment to our profession as evidenced by our daily sacrifices made while providing expedient, competent, and compassionate support services to the residents of the Commonwealth.  Not one of us chose this profession as a way to monetary riches or a place in the limelight, but rather because of our desire to help others. Through our committed service, we achieve a level of personal satisfaction and pride in a job well done that transcends the need for acknowledgement, that all too often is not forthcoming. The Board joins you in your pride of the choice to be part of such an altruistic profession, and thanks you for your dedication and performance.

The Virginia Chapter of APCO continues to be one of the largest chapters in the nation and embraces the concept of teamwork that was truly evidenced in the support offered and accepted during the Virginia Tech tragedy one year ago. The event garnered nationwide attention, but this spirit of cooperation is not limited to remarkable events such as this, but to the everyday unremarkable events as well.

Linda Goodridge, President
Virginia Chapter of APCO

 

 

Virginia T.E.R.T. Guidelines Released

 

The T.E.R.T. Steering Committee has released Guidelines and Application Information for the Virginia Telecommunicator Emergency Response Team Program.  Questions or comments may be directed to Committee Chair Julie P. McKercher, Director - James City County Emergency Communications.

 

Program Guidelines and Applications

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Last revised:  September 5, 2008